Frequently asked question

At MY DOOR LTD, we use industry-standard encryption and security protocols to protect your personal information. Please review our privacy policy for more details.

Yes, once your order is dispatched, we will provide you with a tracking number so you can monitor the delivery status.

You can place an order by visiting our shopat 45 Love Road, Lowestoft, or by contacting us via phone or email. We also offer online ordering through our website.

If you see a box in the photo, we’ll certainly include it in with your order. No box? This usually means we don’t have one to go with that particular bottle. But Sometimes our suppliers unexpectedly sneak boxes in with their bottles. If we’re happy that these are spick and span and in good condition, we’ll include them with orders, even if they’re not pictured. If you’d like us to double check any specific bottles, just get in touch.